Privacy policy



Reliable Hospitality values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you book and stay at our serviced apartments.


1. Information We Collect

When you use our website or services, we may collect the following information:

  • Personal details: name, email, phone number, address
  • Booking information: check-in/check-out dates, apartment preference
  • Payment information (processed securely via third-party providers)
  • Communication records: emails, inquiries, or support requests

2. How We Use Your Information

We use your information to:

  • Process bookings and payments
  • Provide customer service and support
  • Improve our services and website
  • Send booking confirmations, updates, or important notices
  • Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information. We may share it only with:

  • Trusted service providers (e.g., payment processors, housekeeping, IT support)
  • Law enforcement or authorities when required by law

4. Data Security

We take reasonable measures to protect your information against loss, misuse, or unauthorized access. However, no system can be guaranteed 100% secure.

5. Cookies & Website Usage

Our website may use cookies to improve your browsing experience and analyze site traffic. You can disable cookies through your browser settings if preferred.

6. Your Rights

You have the right to:

  • Request a copy of your personal data we hold
  • Request correction or deletion of your data
  • Withdraw consent for certain data uses

To exercise these rights, please contact us at: reliablehospitalitypk@gmail.com

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

9. Contact Us

For any questions about this Privacy Policy or how your data is handled, please contact us at:

Reliable Hospitality
 📧 Email: reliablehospitalitypk@gmail.com
 📞 Phone: +92 300 4398888
 📍 Address: Office 2, Irfan Mansion, Sumbal Road, F-10, Islamabad, Pakistan